Usacomplaints.com » Electronics and household app. » Complaint / Review: Radio ShackVIP Cellular - Radio Shack Cellular Sales. #532738

Complaint / Review
Radio ShackVIP Cellular
Radio Shack Cellular Sales

I bought a Rim Bend 8330 Inferno in a Radio Shack in Cell On 11/30/09. I had been informed because there have been none within the shop that I'd obtain it the next evening beacuse of the following day free promotion 12/1. About the nights the 30th I obtained an email having said that I had a need to react to correct a problem the shop had joined incorrect. I named and unearthed that the shop had joined my payment address just like the shop - to ensure that was the reason behind the follow-up. Fixed today the telephone was to released. The next evening I named the shop to confirm my telephone also it wasn't there. After I reached my house I came across another mail requesting me to call-back because of another shop produced problem. This time around it had been a problem using the regular strategy the worker didn't alter... Today fixed my telephone must deliver out... After I named to confirm the delivery the next evening, I had been informed that it had been being triggered and might deliver the next day again... Therefore much for following day shipping! About the following evening (Friday 12/4/09) I called to verify the shipping and the phone however hadn't been delivered... I visited an area Run shop and was informed that I really could get my telephone subsequently and there for that same cost, and so I transpired towards the Radio shack shop I bought from to stop the purchase and you know what? It'd been delivered!!! I discussed that it had been too late to get the telephone from their store because of the proven fact that I'd named Radio Shack VIP every single day because of their bad customer support and that I needed a reimbursement - they are able to deliver the main one I purchased back... I had been advised I'd need to watch for the telephone to become shipped, deliver it back and watch for Radio Stations Shack VIP to get it before I really could get my reimbursement. At this time the telephone don't actually provide until Friday a complete week after I requested and was to possess at hand... I've named Radio Shack Headquarters to state how disappointed I've been using the entire procedure and was moved 3 times allegedly to make the journey to the best person who might manage the criticism and lastly back again to VIP - exactly the same somebody that has produced this client unfriendly problem... This isn't a method to maintain a person. This can be a really reduced edition of the occasions when I have invested actually more than 5 hours of my time looking to get the errors THEY created straightened out. I'll NEVER move base in another Radio Shack and its own small question why their organization is decreasing in most facet of the company - actually wal mart might have accomplished anything to assist a person that's been inconvienced and harmed...

I acquired my Rim in a nearby run shop with exemplary customer support because they achieved and realized the objectives plus they actually matched the offer from Radio Shack...


Offender: Radio ShackVIP Cellular

Country: USA   State: Alabama   City: Mobile

Category: Electronics and household app.

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