CellForCash will not reply to any of my emails regarding payment. I sent a cell phone in to them on October 20th. They received the phone on October 23rd, and verified it by October 26th. Todays date is November 29th, and I have sent 3 replies so far trying to determine where my payment is or at least what the status of our "Contract" / Transaction is. No replies have been made. There is no contact information on their website besides sending an e-mail to their [email protected]. If you click on the link on their main page that says About Us, you can find another link called Contact Information. There is no substantial information here except their Press Contact. Andrew Hinkle Public Relations RMS Communications Group, Inc. 800-503-8026. I have not tried to contact this person yet, but if it goes anything like trying to contact them through email it will end up being no good. I am certainly no lawyer but I thought when a binding contract was made between a consumer and a company, both need to hold up to their end of the contract. My end of the contract was to make sure my phone was in good condition, package it according to what CellForCash requested, and once it was verified, I was to be "Cut a Check"... I have a feeling I'm going to have to wait a long time. I was trying to let this one play out but it hasn't fixed itself yet, and this is my first step to fixing this matter.
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