My iphone was received by cellforcash on 7/22/09 and was verified on 7/28/09 and I have not received any payment or information regarding a payment since. I have emailed and called the company numerous time with only one response. A person by the name of Cynthia Bauer sent me an email on 10/01/09 stating my issue was going to the accounting department to be sorted out. I have not received any information since. I have emailed the owner, Mr. Mosier on 10/18/09 with no response.
I am pasting all communications and information I have below.
July 22 email.
Thank you for using CellForCash.com!
As promised I'm writing to let you know that we received your shipment today. Within the next few days our technicians will begin the process necessary to test and verify your phones. Once this is completed we will email a status update to you.
Thanks again for using CellForCash.com and we look forward to serving you again for all of your cellular recycling needs. If you have any questions or need additional information please email us at [email protected]
Remember, you can check on the status of your transaction 24 hours a day, 7 days a week by clicking the following link, http://www.cellforcash.com/main/status.Asp? Id=360760
Thanks!
Best Regards,
Andrew Hinkle
[email protected]
October 1 email
Chelsea Bauer
Show details Oct 1
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Thank you for your email. Your transaction has been forwarded to our accounting team along with your email showing your concern. An email notification will be sent when the payment is issued. Please contact Customer Service if you need any further assistance.
Thank You,
Customer Service
[email protected]
www.CellForCash.com
My final email to them on October 18Dear Mr. Mosieur and Ms. Bauer,
My phone was verified on 7/28 and I have not received a payment or email regarding a check being cut.
I have contacted your business repeatedly to find out what is going on, via email and phone.
I received an email from Ms. Bauer on 10/1 stating my issue was sent to the accounting department, I have not received any communication since.
I emailed both Mr. Mosieur and Ms. Bauer on 10/18 to give your business one last attempt to rectify this issue.
I have been extremely patient in this matter and find your business practices to be anything but reprehensible.
I am therefore going to file a complaint with the Better Business Bureau, a fraud complaint with the Florida Attorney General and the Department of Business and Professional Regulation.
I am also going to compose a letter to Mr. Dawson of the Orlando Sentinel and Tom Sussi of Fox 35 who expose companies that engage in bad business practices and consumer scams.
I will also be posting all of the information I have gathered and the communication I have received on the complaint and fraud boards on the internet.
Sincerely
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