I bought a Electrolux machine and dryer March 12. The sales affiliate from Area Equipment in Al completed the refund paper-work and sent this to Electrolux Rebate Center, 866-964-1214.
3 months later, June 10 I get a post-card from Electrolux Rebate Center stating the refund is invalid, the design figures are invalid. I phone the sales affiliate from Area Equipment he connections Electrolux Rebate Center via fax, June 11 and via telephone. Chris, ID# 2554, at Electrolux managed the phone call.
Works out Electrolux joined the info improperly; they did not type in the right design number to complement my serial number. Appears unusual as this can be a check-box ON THE type. Electrolux jerked me around for a few months before they inform me of the. I also follow-up having a phone myself to Electorolux. Lastly, June 11 ‘supervisor' Leo, identification, ES0236, claims my refund
Is legitimate which I ought to have my refund July 29, 4.5 weeks after distribution.
It's currently July 4 I still don't have my refund. Approached Electrolux Rebate Center ‘supervisor' Leo, ES0236 claims my refund is legitimate and really should be shipped by Sept. 9. I ask why I should delay six months to obtain my refund. Leo plays stupid, informs me they've no report of getting refund paper-work in March or does he remember talking to me July 11 and providing me dedication July 29. Leo plays silly perfectly. Sadly for Leo I recorded every single fax and telephone call with titles and identification numbers. Even if confronted by DETAILS he nevertheless refused and lied.
Could you think these folks? The do that simply because they need one to quit or overlook. That is profit their wallet they owe you-but do not have to spend. These refund homes earn more income by not paying you. Based on the web several of those refund homes promote that they're going to save a business 20% or even more in refund expenses by NOT SPENDING which they obtain a proportion.
I need everyone that has issues with Electrolux and Electrolux Rebate Center to document as numerous grievances while you could. Contact Better Business Office, inform your pals, and come up with it on the internet.
Also, please see-the following; / URL removed/
Steve
New Holstein, Wisconsin
U.S.A.
0 comments