We purchased this horsepower PL4260N Television on September 3 in a Bestbuy in Denton, Texas. On Tuesday, July 14th, my Boy, Casey, noticed a place and also the display went dark. He might still hear the sound. I instantly looked the web for almost any options. After performing that to get a handful of hours, I named horsepower Situation mgmt from the quantity I came across on the community, 877-917-4380 Ext 79 and spoke to Tera and stated that it was the final action, there is nothing he might do so when I requested to keep in touch with his boss, he explained that his supervisor does not consider any calls in the community. Then he explained to contact the horsepower Tech-Support, since I have must have completed that first to obtain a solution number. Throughout the span of the discussion, this horsepower tech-support individual explained that "It seems like the "B continual panel went out." I said I am aware this is just a recognized issue and he explained, "Every 50approximately Televisionis produced skipped a solder." He questioned me if my designis item quantity was EK430AA and that I told him no it had been EK429AA. He explained that quantity was not within the identified variety. He explained that up to January horsepower was stretching the guarantee, although not longer. He explained that occasionally Televisionis simply get overused or overheated which may cause the B Continual Panel to venture out. I expected him that horsepower expanded the first guarantee as a result of this issue, why was not I approached since my boy and that I completed the guarantee card? He did not understand. He explained that I really could purchase the $629 warranty after which a horsepower support individual might have 3 attempts to have it working, but it was not really a promise he could easily get it working. When the Television could not be fixed after three appointments, then I'd just owe $369.00 and that I imagine I'd need to watch for a reimbursement of my $260, plus I'd possess a horsepower Television that did not work! I repeated this process 3 times back again to him to ensure I recognized that my $629 would not assure a functional tv. He designated a citation number. I thanked him and hungup. I subsequently delivered a notice towards the HP boss, Mr. Hurd whenever we purchased this television, my boy exposed a Bestbuy creditcard bill that day-to enable create credit and plumped for the interest-free 3-year strategy. We still owe $223 with this faulty $2000 tv, because it did not last three years however and we're ill about this. I came across about the Samsung community that the plasma Television must last about 60,000 hours. This Television, if left on 24 hours directly (which it had beennot), survived 25,000 hours. Hewlettpackard ought to be embarrassed! Knowing of other people with this specific horsepower television issue, please direct them for this site. Http://www.HPplasmaLAWSUIT.info Ideally, we are able to possess some option for this faulty item.
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