I recently bought an XBox Live Platinum account for my son at a price of $99 and invested $100 to get a wireless adapter all like a present for my boy.
While he tried to trigger his account he accidentally entered his birthdate improperly. Consequently he's not able to record onto the activities of his option despite their score.
24 hours later I experimented with contact XBOX Live customer care simply to discover these were shut.
The next business-day I experimented with contact them again. This really is where the actual fun starts. I described what occurred which I required possibly to:
1) repair the consideration to ensure that my boy may perform some activities or
2) move my account to some new gamertag to ensure that we are able to set it-up precisely to perform the activities online he continues to be enjoying or
3) return the membership to ensure that we are able to buy a fresh one
I talked with Steve, Bob, Rich, Mariam, Bill, Alfred, (none of those people were really within the Usa and there is a considerable language buffer) Tiffany and many more. Them all apologized profusely, but clarify that there is practically nothing they might do to assist us. We attempted for 8 annoying hours to obtain this solved to no avail. It's incredible in my experience that Microsoft, among the biggest businesses on the planet, is possibly not qualified enough to resolve this problem or cares so small for thisis client they choose to not.in either case, I'm in the act of promoting the Xbox and all activities and components to ensure that I will purchase my boy a PS3. So that as muchas I really like Perspective, Shine, Powerpoint etc…I am definitely considering options.
How sad. Pity you Microsoft.
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