Usacomplaints.com » Electronics and household app. » Complaint / Review: Cuisinart - Customer Service. #387548

Complaint / Review
Cuisinart
Customer Service

I requested a component from Cuisinart on the Saturday. 30 mins later I then found out that used to donot require the component and terminated the purchase. They delivered it anyway as well as for a 1.59 component charged me about 7.00 for delivery. It had been delivered on the Friday.

After I asked why it'd not been terminated they stated they do not consider messages on Sunday. And there is nothing they might do, nevertheless, I really could deliver it back plus they sent me a packing slip. After I asked of a reimbursement for that delivery expenses that I settled no one might provide mean answer, though I had been really specific, and delivered 4 emails. Each individual completely dismissed my problem concerning the reimbursement. And when they might deliver something which quickly then I'd anticipate them to help you to stop the purchase. I discover their customer support to become missing because they appear to have their people experienced to not react to concerns or even to the client. I eventually quit and certainly will never conduct business together again. I had been an initial time customer on the site and you will be a last time client. I find this sort of support undesirable.


Offender: Cuisinart

Country: USA   State: Oregon   City: Eugene

Category: Electronics and household app.

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