Usacomplaints.com » Electronics and household app. » Complaint / Review: T-Mobile - Restocking Fee of $170 Charged After Defective Phone Return Deemed Late. #377947

Complaint / Review
T-Mobile
Restocking Fee of $170 Charged After Defective Phone Return Deemed Late

I ordered a phone from this company and to get a new from them about 1 month later because it was defective. I received a new one, and since it appears that I did not send it in a timely matter they decided to bill 170.00 for a restocking fee. I have since then returned the phone and now I can not get the fee reversed because I did not send the defective unit back within their time frame. So not only do they have my 170.00, they also have the phone that was returned to them and they are refusing to give me my credit.



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