I live in central Texas and ordered a Garmin 260W GPS from Broadway Photo. After 3 days and no update on my order I called their service centre. I had to make three calls and never got to speak with the "expedite specialist". Hold time for the calls varied from 16 minutes to 23 minutes. About an hour later I checked my status and I needed to call a number and ext to verify my order. I called, was asked to please hold and 20 minutes later I am speaking the man.
He verified my name, address and my order. Then he tried to sell me a memory chip... A carrying case. Extended warranty. Then came the real kicker. Garmin sells the latest maps for 100 dollars and he can let me have it for 49.99. Told him I was not interested in anything other than what I ordered.
He then asked if I was happy with the Japanese maps and icons that I purchased and the instruction manual being in Japanese? WHAT!!! I really need US maps being in Texas.
After a bit of discussion, he did let me cancel the order and a couple hours later I got an email confirming the cancellation. Now it the credit card reversal goes thru, I will be happy.
I then checked the internet for reviews on Broadway Photo and I am only one of thousands of complaints.
Please do not fall into the same trap. Check the site BEFORE the orde
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