Usacomplaints.com » Electronics and household app. » Complaint / Review: Alltel - Simply Awful. #280282

Complaint / Review
Alltel
Simply Awful

Alltel has to be among the TOUGHEST businesses I've actually handled. It's dificult to inform if their terrible support and dishonesty is just serious mess or overall theivery. I've been their client for 2.5 decades, and am no further in a deal. To begin with, they are doing their payment truly screwy. You spend your regular service-fee for that forthcoming payment interval that you simply have not applied however. As you spend overages and costs and moments in arears for that previous payment period.intentionally misleading possibly although not illegal. Nevertheless, four out the final five weeks they've created mistakes on my statement, all-in their benefit obviously. It's become program, each month i contact them to repair my statement. The typical overage they attempt to cost me is about 100$. And so I need to spend one hour of my day-to contact them up and obtain them to fix an error they never must have created. Listed here is a typical example of their newest humorous math on my statement:

Contained in my plan: 500

Used: 1,446

Overage: 269

Charge: 107.76$

Today I never applied anywhere near that lots of moment, plus they did correct it, but I ought tonot need to keep calling them to possess it fixed. Additionally they overcharged me on my service cost. It is said to be 39.99$ monthly, alternatively they billed me 59.99$ I requested them to fix this plus they stated it'd be included like a credit on my next statement but I'd need to spend it today to prevent harm to my credit. Therefore I would like to understand this right, they acknowledge the cost is phony, however they WOn't eliminate it and need i spend it, and they'll return me later. Therefore evidently today Alltel has got the to utilize me as their individual bank! Ready to extort loans each time they need, simply to state "oh, we will credit you later". Bullshit! I actually donot need them gathering a penny of interst on my income. I've not a problem spending money on something that I Have applied. Nevertheless I WOn't be robbed. Alltel you're a typical example of what's destroying America.


Offender: Alltel

Country: USA

Category: Electronics and household app.

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