GPS device still under guarantee, and that I required a fix demand on 11.13.07, I had been recommended by somebody in India that the substitute device could be delivered in 7-10 days. I named 1 week later to obtain a following range—was informed the number wasn't accessible since the device hadn't been delivered. After NUMEROUS calls, investing on average half an hour per ask store so the repetition might exercise reading a software before returning about the telephone, I NEVERTHELESS haven't obtained any fulfillment in the organization.
I've been lied to, fooled, promised and guaranteed, actually provided a "Verification #" just because a following range wasn't available. I inquired exactly what the verification number was for—reaction: "It Is verification that people have experienced this discussion." Heck, I am getting my own personal records. Magellan's CSR fools cannot actually articulate their very own National-ized phase/telephone titles properly.
I Have sent and named corporate... No reaction. Next steps: processing grievances with California Consumer Affairs, etc.
At this time, do I anticipate fulfillment from Magellan? I'll be amazed when they come through as guaranteed. Nevertheless, I intend to NEVER buy every other Magellan items, and that I'll recommend others they, also, have already been informed.
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