I have waited on PS2 Covers to send me a package that I ordered almost 30 days ago.in the company's contact info it stated they will take 12-24 hrs to repsond to ALL emails. They did respond to my first email, almost a week later. So then the contacting person who gave his name as Steve said that due to my location, it will take 5-21 days. On the site it only said 5-15 day but in any event I was understanding.
I needed to know how it would be delivered, by which delivery company. There's no World Wide Express in my Country however, I do have DHL and they work alongside World Wide Express which is the Delivery company PS2 Cover uses. Matter of fact PS2 Covers told me that "Console Fever" which is a partner company does all of their billing but PS2 Cover handles all orders and dispatches. This was on my printed receipt.
I ordered on the 4th September they respond on the 13th stating that my order was processed and shipped on the 10th September and that it normally takes between 5-21 days.
They have NEVER sent me an email at least giving me some kind of tracking number which is a service PS2 Supposedly offers. They have never responded to a single email that I sent them informing them that it has far past their website's time frame and the time which they gave me by email.
Jamaine
Nassau
Bahamas
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