Usacomplaints.com » Electronics and household app. » Complaint / Review: Olympus Digital Cameras - Made To Break New Camera a ruined total loss, first weekend of use, no recourse. #242830

Complaint / Review
Olympus Digital Cameras
Made To Break New Camera a ruined total loss, first weekend of use, no recourse

I saw other postings and experienced the same problems.

I bought a new FE-210 Olympus camera for $150. First weekend using it it broke. It was never dropped, but it was used while hiking. I sent it in for warranty covered repair/replacement and was told it was a total loss and not covered by the warranty.

Why would Olympus even want to offer such a product? I have two Olympus Pen-D cameras from the 1950's that have been around the world and still work, that's why I trusted the Olympus name. But, this is just ridiculous. A new camera can't stand-up to normal wear in tear for a weekend?

Now, I not only lost my $150 taxes, I also am stuck with a $50 xd card, not usable in any other brand.

One would think they would go out of their way to try and accomodate customers, after all, they could replace the camera at their cost for probably $50. At least that way no one loses out, and yet they maintain somewhat of a reputation.

I'm still in the market for a camera, but a lifetime of goodwill and belief in the quality of their products is down the drain.

This seems like the typical case of a venerable firm throwing away its reputation in order to chase the quick buck.


Offender: Olympus Digital Cameras

Country: USA   State: Pennsylvania   City: Center Valley
Phone: 8885534448
Site:

Category: Electronics and household app.

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