As you can gather on this site with over 430 complaints, Wirefly.com/InPhonics simply does not fulfill rebates, whole, in a timely manner or at all.instead it relies on a scheme of deliberate and elaborate obfuscation, delay and in many cases, mine included, finally denial.
I actually have e-mail promising the check is in the mail ($490) followed by snail mail denying my claim. I bought two Blackberries in April. Did the rebate filing perfectly. Twice actually because they closed the Phoenix, AZ rebate procerssing center. It's March and no rebate check.
Here's what I suggest and what I've done. Complain to your state attorney general and copy the DC AG's office.inPhonics recently settled a rebate case filed by the DC AG and apparently reserved a few million in settlement, so reads their financial filing.
InPhonics had revenue of $505.7 million year ended 12/06 and a loss of $17.3, perhaps explaining what's happening here.
Company officers include:
Daniel A. Steinberg, Founder, CEO, and Board Chair
Lawrence S. Winkler, CFO
Frank Bennett III, President MVNO (an operating unit)
Brian Westruck, President Wireless Activation Services
InPhonics Inc. (Parent of Wirefly.com is located:)
1010 Wisconsin Avenue
Suite 600
Washington, DC 20007
203-333-0001
Forget customer service. A total waste of time.
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