Ordered cordless remotes from Ritzcamera.com was sent corded remotes. Alerted customer service (hah) immediately. Still waiting one month later for Return Merchandise authorization.
Contacted Customer service on several occasions, was first told 10-14 buisness days It has now been about 1 month with no action from Ritz camera.
I am informing everyone that I can to beware of doing buisness with these crooks. Here are a few typical responses from them
We have already sent a reminder to the distribution
network for the RMA number. As per the recent update
we have received from our distribution network, they
will get back to us within 72 hours.
That was dated 10/19 they must use a different time measurement.
I have offered a few scenarios to help resolve the problem and they do not even address my concerns. Beware!!
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