I ordered a degree verification for a job candidate at my company. DegreeVerify immediately charged $10 to my credit card. Two weeks later, I have not received a degree verification. Their phone number 703-742-4200 is useless. It simply directs you to their web site.
There is no way to check the status of your order on their web site. The help pages claim that you can do this, but the referenced pages don't exist.
They claim to have many colleges using their service. This is a complete fabrication as far as I can tell. Since I'm irritated I've been ripped off, I checked the websites of few other colleges on their list. None of them use degree verify.
I'm taking them to my state attorney general's office. Fortunately under my state's consumer protection laws, if they are doing business in my state (by charging my credit card), they are liable under my state's consumer protection laws.
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