I ordered a clock for my sons school project on Feb. 9 it is now May 15. School is almost out it is too late to do the project now.
They did call me once early on to change wood type, I didn't have a problem changing it to what was available, that was the last time I heard from them. They won't respond to my emails.
Try clicking on their refund policy link at the bottom of their website, see where that gets you.
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