Pimsleur Market Place has a "buy-back" program for the language programs (usually in 30-CD sets). They promise to refund $100 if you send the CD set back to them within a limited time frame and in perfect condition. I assume this is what universities, etc also do with Buy Back programs. I have sent the package in perfect condition after use. It is now close to 2 months and I have a USPS delivery confirmation. I have not seen a check sent to me as the refund for the buy-back. I have made 4 phone calls, but no one ever seems to answer the phone or return messages. I have also sent an email requesting the money they promise. What are my next steps? Can anyone advice? Should I call the police? Thank you.
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