Usacomplaints.com » Education & Science » Complaint / Review: Kaplan University - Stole my money, lied, and refused me an education. #830872

Complaint / Review
Kaplan University
Stole my money, lied, and refused me an education

Or starters they block me from classes ALL the time for paperwork that I didn't turn in that doesn't exist. You have to call and wait 45 mins to talk to someone to tell them and they say oh we will remove the block which they do but then y... Our already a week behid... Then they sent me a stipend check in dec for $1500. I called them 3 times and said to cash it it was mine for overpaid tuition and the would never want it back so I did.in January they called said they made a mistake and needed it back. I obviously didn't have it so I was blocked again for 3 weeks until I paid $1500 cash to them. Next when my Fasfa was due I turned in my paperwork. The rejected my paperwork saying I was MARRIED. Which I am NOT. They then changed my government paperwork to reflect I was married. So then I was blocked again for not turning in paperwork. Then expelled bc I did not attent class. 3 weeks later I was still trying to get this resolved.By now I was kicked out. Then I had a balance from my previous term which HAD to be paid iao $3000 since my FASFA did not go thru bc I did not include my husband on my papers. After another month, they get that figured out. But then I had to go back and prove I paid the $1500 from the yr before bc they mysteriously had NO record of it. Next since i was exIpelled in the Sept term and didn't attend classes, they still decided to keep my loan money even tho it was sup to be sent back. I got a copy of my payment report from them and they reported to my loan company and the government they were sending me checks all the time for overpayments but they never did. They were stealing the money from me which is why my tuition was always underpaid. Then, they then decided to send the Sept money back to the loan company which then brought up the whole balance from the other term that my FASFA was messed up on:) Go
figure!!! Then after all this. I got re-enrolled in January. But it didn't end there. They said they changed their course ciriculum and I only needed 6 credits to graduate. I argued for DAYSSSSSS and spoke with managers and supervisors and said I needed 7 and if I didn't take 7 when they figured it out I was going to have 1 credit to take. 1 credit means that you get NO loans and NO fasfa so I had to pay outta pocket $396 to take that class. But they insisted that I only needed 6 credits so I enrolled. Half way thru the term, guess what happens??? They call and say they made ANOTHER mistake and I still need 1 more credit to graduate.


Offender: Kaplan University

Country: USA
Address: fort lauderdale, fl
Site:

Category: Education & Science

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