UA tutors said they could proof read a dissertation and give feedback prior to it being handed in. They said it would be a subject specific lecturer and would cost 200 plus 30 introduction fee. This was agreed over the phone and paid by debit card. They did not provide a subject specific lecturer, they removed 1500 from bank account. We discovered later that the person we dealt with, Patrick Kelly, was infact a company director. They now have a new company director, a Ms Malloy. They have admitted liability and keep promising to refund the money. However, 5 months, several phone calls and letters, police and trading standards involvement later we have fialed to secure a refund of the money and the bank are now enforcing charges as the account is overdrawn. UA tutors were invovled with a company called Godiva at the time of this happening and since severing involvement with them have accepted liability, but have still not refunded the money. I would advise any body who requires a tutoring service to avoid using them at all costs. If any body else has had problem with them I would also like to know if they are interested in starting a class action against them. They are a disgrace to the teaching profession.
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