My customer number is 17089793. On 3/31/10 I called VP and talked about ordering Power Point. I was told by Desiree that they had a promotion and if I ordered it, I would get a free netbook with 2gb ram, 160 gig hard drive, 2 USB ports, 1 memory card reader along with the Power Point. I would get a redemption certificate emailed to me and I would have access to their on line help within 2 hours and for one year. I ordered, and received the Power Point, had access to the website. My credit card was charged $399.95 on April 1. I have never received the netbook and have emailed and called every phone number I can find... No response... No net book... I am very very unhappy. I would like the net book or a complete refund. I have all of the required paperwork, sent it in on time and nothing.
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