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I purchased the unlimited training package from PrepLogic in
9/25 for $1,102.93. When the sales
rep sold me the package over the phone he stated it was for (3) three years of
unlimited training. This was also
confirmed by customer service when I called in to change my contact information
at a later date.
When I contacted PrepLogic on 11/14/09 they had advised me
that my training was for (1) one year.
I stated to them the sales rep and billing department sold me (3)
years. They said it was for (1)
yearunless I can provide documents stating otherwise.
Well for some reason I trusted them for their word and
thought they would always honor their agreements whether verbal and/or in
writing. I never received anything in
writing from Preplogic except emails and one shipment with no documents or
invoices. It seems like their lack of
documentation, contracts or agreements are all a part of their scam. Place the burden of proof on the customer
and send minimal or no documentation of the purchase.in addition, I have requested that they produce the recorded
calls between the sales rep, the billing department and myself. I am willing to bet they have none or cant
find them.
All consumers should be aware that if you are contemplating
doing business with this company. Do
not trust them for their word or verbal commitments. Have them produce everything in writing and Buyer Beware of
this company.
If I knew any of this up front I would of have never
purchased this package for this price.
There are better programs out there for a far better price.in addition, I should have taken into
consideration that I was dealing with a Telemarketing Company. Most of these companies have no moral
values. Its all about sales and not
the customer.
BBB Rating for PrepLogic, LLC: 37 complaints filed against business (Plus 1 more = 38)
Business Contact and Profile for PrepLogic, LLC
Name: PrepLogic, LLC
Phone: (800) 418-6789,
(813) 769-0920
Fax: (813) 769-0926
Address: 1300 N West Shore Blvd, Suite 125, Tampa, FL
33607-4626
Website: www.preplogic.com
Original Business Start Date: January 1997
Principal: Mr. Jay Gandee, President
Customer Contact: Mr. Jay Gandee, President - (800) 418-6789
Entity: Limited Liability Company
Incorporated: August FL
Type of Business: Computer Software Services
BBB Accreditation: PrepLogic, LLC is not a BBB Accredited
business.
Additional company management personnel include: Mark Norris
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