My debit card was hit with an unauthorized $96 charge. I have no idea where they got my number. I spoke with a representative named Nancy who gave her employee number as TP816. She explained that I had purchased something through an infomercial and was sold their services as part of the package.
I supposedly had 30 days to contact ValueMax to cancel. I never purchased anything through an infomercial much less had a phone number to call to cancel their so-called service.
After I informed her that I had reported the transaction to my bank as fraudulent, she said I would be credited the funds within 5 business days. We will see. My bank said it would take up to 10 business days to resolve the matter.
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