Bought a membership for 29.95 on 11/27/02. Quit after nothing had been done except salesman calling to sell "mall4all". Told that credit card hadn't been charged, so no problem. Contacted daily by "Directors". Finally gave in to Steve Smith on 12/12/02, when he guaranteed that I had until 72 hours after recieving the contracts to cancel.
He said to look them over and let him know if I didn't like what I saw and he would see that I got my refund. Also stated that I would have a receipt in 7 days and these contracts within 10. Never got them.
On 12/26/02, I faxed a cancellation letter to them cancelling all services. 12/27/02, called to make sure it had been received, and requested that if anything was going to be sent, to not bother. I was told the "resolution department" would call within 5-7 business days.
Needless to say, I have yet to receive the call even though Ian Eastmono, Jennifer Koehler, Emma, Chris, and Cedric have all "guaranteed" a callback.
Surprise, Surprise, today 1/11/03, these contracts appear in the mailbox. I will be sending them back to the sender using certified mail. Kinda funny how the certified letter I sent to the Bureau of Consumer Protection crossed pathes at the post office this morning with these contracts.
I have contacted the BBB, IRS, FTC and the Nevada Attorney General. Already have received responses from most of them. The charges are also in dispute with the credit card company.
I will update this posting, as the saga continues...
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