I was fasely charged 29.95, and when I called CCBill.com to get it credited, I was told I needed to contact www.OnlineDetective.com to get approval for the credit. Online Detective (I will report Onlinedetective.com to BBB) doesn't have a phone number, and the email address they have doesn't work. I asked CCBill.com to credit my account 29.95 and was refused, repeatedly.
I spoke to the manager Bill S ext 140 (he wouldn't give me his last name) and Bill said that he couldn't credit my account. I believe this to be false, because he charged me for it. I have contacted my CC Company and reported this as a false charge, I wanted people to realize that they are practicing poor customer service at CCBill.com.
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