WC Value Plus a.K.A. WC Homeplay has got to be the SCAM of the Century!!!
The company somehow gets access to people's bank or credit card accounts and is able to start charging them monthly charges of $16.95, or sometimes $19.95 or $14.95 a month.
I was being charged $16.95 every month by "WC Value Plus" on my Bank of America credit card, and had no idea of this fraudulent charge for over a year, unfortunately.
The charge is for a supposed "membership" in some type of travel-related club or something - I really don't know exactly.
All I do know is that I never, EVER signed up for, approved of, accepted membership in ANY type of club like this, ever.
After seeing and not recognizing the name "WC Value Plus" on my credit card. Immediately "Googled" it.
What came up was scores of web pages about this company, each of them referring to scams where people's bank accounts got debited monthly charges without them ever signing up for any services or membership with this "company".
One of the web pages was someone who posted their complaint about "WC Value Plus" right here on usacomplaints.com.
I became inspired to participate, and here is my very first such report.
I recommend searching for every piece of info you can find that others have posted about "WC Value Plus" or "WC Homeplay" on sites like this one, and trying out all the advice others offer to try to remedy your situation.
I have spent the last several hours of my day (a Saturday in April) on the phone and internet trying to remedy my own situation, and here's what I've done so far:
- Called Bank of America, explained entire situation, and learned they're willing to credit back the last 120 days worth ($67.80) of charges from "WC Value Plus".
- Contacted "WC Value Plus" by several different phone numbers, all of which have lead to the same recorded message.
One of the phone numbers was on my credit card bill, the rest I got from other people's postings online.
These are the numbers:
1-888-833-7279
1-888-220-8907
1-800-566-8640
The recorded message said "Welcome to Member Services" and said to call back M-F, 8 A.M. - 11 P.M. EST.
It also referred to their web page at:
Www.programstop.com
I plan to call back the numbers beginning early Monday morning, but in the meantime I visited the web address given.
All that came up was simply a one-page online form for canceling one's "membership", and a link to a printable page one can fill out and mail themselves if they want to request a refund for membership charges other than just for the most recent month.
I filled out the online form to cancel my "membership", and printed out the page to request a refund of membership charges already charged.
The mailing address on the form was:
Consumer Affairs
Attention: Form C/A
P.O. Box 5265
Hopkins, MN 55343-2265
I plan to playhardball!
I'll be mailing them the form along with a FIRM letter.
I'll be filing a report with the Better Business Bureau.
I use every legal, formal, reference I can use to get every penny of mine refunded.
And I'll be canceling my Bank of America credit card because I no longer trust the security of the transactions I do with them.
Other victimized consumers have hinted that "WC Value Plus" has been able to initiate these charges or "memberships"after certain online purchases that people have made, perhaps through PayPal or eBay payments, or Amazon.com purchases.
I don't really know how that happens, but others have said that when they've gotten someone from "WC Value Plus" on the phone and tried to ask for specifics on how the charges were initiated, and they were never given a specific answer.
They said the people on the phone always dodged their questions, gave unspecific answers, claimed they didn't have access to that information or weren't allowed to give it, etc.
I'll have to wait 2 more days to see what I'll be told when I call, but for now let me state unequivocally that I NEVER signed up for ANY such from any company like this.
I am a very careful and cautious Internet consumer, and I read the fine print of the sites I visit, the online boxes I check, and the online services I sign up for.
I did not keep as close of an eye on my credit card statement as I should have, so this charge got past my radar.
From now on I'll be watching my accounts like a hawk, and you should too if you don't already.
Fight Back Everybody!
Gogirl808
Ewa Beach, Hawaii
U.S.A.
0 comments