Complaint / Review
Aspen Dental
Appointment refused unless I signed a full-mouth treatment plan

My company switched to AETNA DMO dental. Aspen Dental is the only provider in my area. I contacted the Hazleton location to request information and dealt with unprofessional individuals who made of fun of me on the phone. I asked if I could fix a broken front tooth and then fix the others as I could afford it. I explained that I am in the process of carrying two mortgages until my former home is sold and I desperately need the front tooth fixed and at this time cannot afford everything done at once. They refused to allow me to make an appointment because she said that I would have to sign a contract treatment plan to do my entire mouth and there were no exceptions. So I have a dental insurance I cannot use because this company obviously is forming some type of scam. When will some agency get involved? Does the media have word of this? This is a scam!!! A treatment contract?! Come on, someone needs to do something.