Usacomplaints.com » Education & Science » Complaint / Review: Regency Beauty Institute - Rude and unwilling to share information!. #269989

Complaint / Review
Regency Beauty Institute
Rude and unwilling to share information!

Currently Regency is opening new locations all over the United States. I became aware of them via the internet and decided to give them a call. At the same time I was also looking into another beauty institute of equal caliber. Regency doesn't have a campus here yet while the other place does.

I went for a tour of the other school and they gave me a lot of really great information. Even though the other school impressed me I still felt that Regency was more practical because it was going to be a closer location. I decided to call Regency back and ask them question about policies that the other school had presented that made me curious as to how they compare. My admissions person was Jamie Widmer but when I called she was busy on another call so I spoke with another woman whom was african american and proved to have a rather sour and rude attitude problem.

I started asking questions such as do you supply products or are students required to do so and is the price of the kit covered by financial aid. The lady acted less than thrilled when answering my questions and really wanted to rush me off the phone. I asked her if they had information they could send me that I could look over and she huffed at me then answering we don't have any information we can send you.

My last question is what set her off, I simply asked do you have a dress code and she went off asking me if I had been talking to other schools and if this is where these questions coming from. I answered honestly by saying I had looked into one other school but felt that I preferred Regency's policies she asked me to hold on. After about 1 minute or 2 she came back on the line and said didn't you just talk to Jamie and didn't Jamie answer all of my questions already and I replied yes but she just told me that I was accepted to the school and that I never got to ask her any questions.

I felt like I did somthing wrong and I was getting treated like a child. Regency's behavior honestly made up my mind. I am withdrawling my application and attending the other school. I recommend you spend some time talking with Regency before you give them a dime of your money.


Offender: Regency Beauty Institute

Country: USA   State: Minnesota   City: Brooklyn Park
Address: 7100 Northland Circle, Suite 312
Phone: 7635333179

Category: Education & Science

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