This company sent 2 bottles of some diet pill to me without my ordering. They charged $99.95 to my account. I sent the product back because I never ordered it. This began in June. I have tried on numerous occasions to contact them and I continue to get the run around. I've been told, "the refund will take 2 weeks to process" (thiw was June). Then I'm told that I need to speak to a manager who, conveniently is not in, "call back in 20 minutes." My bank has not helped to resolve the issue. All they've done is deactivate my card without notifying me and didn't order a new one.
I have tried again to contact this Steel Bridge company and they now tell me is that I can't have my refund because of "tamper proofing" and that I signed a contract which I did not.
On one of my calls to the company, I heard a child crying in the background, I guess they operate out of someone's home. I guess these people are laughing all the way to the bank when they take innocent people's money. I hope they are able to sleep at night, because I certainly wouldn't. I suppose I'm out $99.95 and I hope that whoever kept it really needed it, because I know I did.
Angie
Simpsonville, South Carolina
U.S.A.
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