Usacomplaints.com » Education & Science » Complaint / Review: RPM Receivables & Sprint - Rpm harassing me with insurmountable phone calls re: an account i never had with them! Ripoff. #218987

Complaint / Review
RPM Receivables & Sprint
Rpm harassing me with insurmountable phone calls re: an account i "never" had with them! Ripoff

On Sunday, 04/22/07, I received a phone call from a person identifying herself as an employee of RPM (Receivables Performance Management). She advised me that she was calling regarding the collection of a delinquent "Sprint" bill in the amount of $644.94. I informed her that I have never had an account with Sprint and she must be mistaking me with someone else. She asked me to verify the address that she gave me as mine, which I did. Again, I reiterated that I have never had an account with Sprint nor had I ever used any Sprint services whatsoever. She continued to state that I needed to pay the delinquent charges of $661.94.

I asked her to send me a copy of the contract that I signed, and a copy of the invoice. The caller's response was her company had mailed me 3 copies of the delinquent bill and would not send it again. I rebutted her statement, and told her that I am very faithful at opening every piece of mail daily, and I was certain that a red flag would have gone up had I received the supposed invoice. Again I asked her to send me the documents, and she told me I would have to contact Sprint. I said goodbye!

I contacted Sprint customer service - they have no record of my name on an account and need an invoice # to research the matter. As of 04/26/07, I have received 9 phone calls from RPM, have not answered them, and they have not left a voice mail! This is harassment in its truest sense, particularly because I have never conducted any business with Sprint!!!


Offender: RPM Receivables & Sprint

Country: USA   State: Washington   City: Bothell
Address: 1930 220th St. SE Ste. 101
Phone: 8662127408

Category: Education & Science

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