Complaint / Review
Direct Merchants Bank
INTEREST RATE went from 7.2% to 16.99% variable... No warnings. Ripoff deception

I have been with DMB for over 3 years. My interest rate was
7.2% for quite awhile. Now all of a sudden it has jumped
to 16.99% without warning. I pay my bill on time to DMB
each month. When I called them they said it was always
a variable rate. To me it was always fixed and it has never
been higher than 7.2% until a month or so ago.
I am going to close my account and tear up this card. The
customer service stinks and I also hate the over the limit
fees that pop up and seems like they don't go away either.
Try JUNIPER.com people, I have this card and it is absolutely
great all the way around! Good-bye Direct Merchants Bank!

Coleen
Mancelona, Michigan