Usacomplaints.com » Education & Science » Complaint / Review: Merchant Product Services - Rude Ripoff Scam for Credit Card Terminal Supplies. #21163

Complaint / Review
Merchant Product Services
Rude Ripoff Scam for Credit Card Terminal Supplies

This company calls existing companies and tells the person answering the phone that they have an order waiting to be shipped. They tell the person on the phone that they need the correct shipping or billing address. Once this is given to them, they ship you credit card terminal rolls and ribbons. The ribbons and supplies are way overpriced.

They sent us supplies that our credit card bank supplies us for free, but MPS charged us $269.70 plus $14.00 Shipping and Handling.

Perhaps the most infuriating part is how they respond when you call to try to correct the problem. Their method appears to be to try to wear you down. Our office manager called to get them to pick up their box, but they told her that if we wanted to return the merchandise, we would have to pay for return shipping and pay a 20% restocking fee! They were rude and abusive to her and took more than an hour of her time, plus got her plenty steamed up.

Miami, Florida


Offender: Merchant Product Services

Country: USA   State: Kentucky   City: Florence
Address: 7500 Empire Drive
Phone: 8777310692

Category: Education & Science

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google