I too was taken in by this jerk. I told them I didn't want to commit to such a large purchase until I spoke with my husband and "Philip Norman" assured me over and over again that I could definitely without a doubt get my money back if we decided this was not for us but that to secure my position I should pay for it now. I told him how the money was really meant to pay for homeschooling supplies and other odds and ends and he assured me again that not only would this position more than pay for those things but that again, I would get my money back just by asking.in fact he said I could personally ask for him.
Well guess what I did about a week and a half later and everyone I spoke with could not transfer my phone call to Philip Norman and a few so called customer service reps didn't even know he worked there. Does anyone know how to get your money back? I read the report about "there is a way" but it wasn't disclosed. Why would you want to contact the dept. Of consumer affairs in Utah if dalbey is in Colorado? All I know is I am very embarassed to admit I was taking for $4000 with this dork. I will never again believe any of these infomercials. It would sure feel great to have my money back though.
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