I mailed $299.97 and requested the company figure out a grant plan with the guarantee that I would get a full refund if I didn't receive at least $5,000.in the first place, it took 5 months to receive any information at all. When I did, it was totally worthless. I am a renter, not a homeowner and on Medicare already. All the information sent me was applicable to homeowners and Medicare recipients. When I told Kensington I couldn't use the info sent, they said I had to get 3 denial
letters before my money would be refunded. Needless to say, I was unable to get denial letters from organizations I'm already affiliated with.
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