I began my experience by being severely mistreated by my first instructor, who promoted an atmosphere of hatred and prejudice.
University of Phoenix took care of this by allowing me to retake the class which put me back and made me lose the time I spent. The reason this was done is because if I had dropped out then, they would not have received Student loan money.
I have health conditions that require me to use refund money for medications. I lost my 20/15 vision because financial aide severely messed up my loans while my counselors (both financial and student) did not advise me properly. They never told me that if I took the time in between classes you are allowed that it would affect my financial aide.
First, UOP and their financial aide dept is in "title only". Apollo group, a totally different entity handles the money.
When my second disbursement was drawing near I began contacting my finance counselor. He gave me twenty different excuses why it was taking so long and I was out of meds as my condition worsened I kept calling my counselor to ask her how long did I have before I had to return to class. She did not respond to my repeated emails&a pattern of behavior I found in 99% of the staff at UOP.
By the time she did reply she said she thought I needed to take the next class. This put me out of attendance by 3 days and because of this my funds were sent back. Now I told these people that I had no job so I could not afford to PAY for classes. I told them I wasn't going to be stuck but they insisted everything would be FINE.
They lied and strung me on for months until finally without meds and in severe life threatening health I could not stay in class and withdrew stating what had happened in class. I was told that my funding would be reduced and I was no longer entitled to refund money.
They returned my funding and re-filed taking partial money. They also charged me for this class that I wasn't in for more than two weeks if that.
They took the money it cost for tuition and added it to the loan money they got and decided I owed $10000. I kept emailing them that something smelled rotten in Denmark/Phoenix and it was more than their own B.O.
They told me to take out an alternative loan. They did this because its easier for them to be dishonest with these loans as federal loans will eventually draw attention and some employee taking a stretch in federal prison. Well perhaps this is looked at as a vacation for them. After all Martha Stewart did it.
I had credit that was lacking and that saved me from doing this.
I know I am not alone. Someone is skimming money. They have kept me out of school for a year and I owe nothing. I want compensation. I think if a class action suit was brought they would stand to lose more millions. I am not greedy though. I would settle for refund of the class I had to drop because of them and full tuition for the remaining half of my education on them.
Contact me
private
U.S.A.
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