Symantec is automatically rejecting rebate submissions hoping that people who aren't prepared don't follow up on the claim. My brother-in-law just complained to me at Christmas that he had received a postcard from Symantec indicating that he hadn't completed the submission properly and was missing the original proof of purchase. I indicated to him that I seemed to recall that happening to me last year as well. Little did I know that the next day in the mail I received my postcard indicating the exact same thing. Double checking all of my copies I had everything included and even checked each item off on the rebate submission form as it went into the envelope.
This is clearly FRAUD, the Attorney General needs to open an investigation into this practice.
0 comments