Usacomplaints.com » Internet & Web » Complaint / Review: Symantec Corporation - Ripoff, fruad scam, They get you to buy their product then refuse to issue rebates. They deny receiving original proofs of purchase. All I have left now are the copies. I followed all their instructions to a T. #108580

Complaint / Review
Symantec Corporation
Ripoff, fruad scam, They get you to buy their product then refuse to issue rebates. They deny receiving original proofs of purchase. All I have left now are the copies. I followed all their instructions to a "T"

I purchased Symantec software in October. I followed the instructions exactly in order to receive a $20.00 rebate. On 11/01/04 I received a nice email from Symantec stating that my rebate had been received and was being processed.

On 12/16/04 I received another email stating that I would not be receiving my rebate because I did not include the original UPC code from the package. I replied to them that I HAD sent the original UPC code. At which time they replied that I did not mail the original proof of purchase, again, I replied that I HAD sent them the original proof of purchase.

Now they are not responding to my emails at all.


Offender: Symantec Corporation

Country: USA   State: California   City: Cupertino
Address: 20330 Stevens Creek Blvd
Phone: 8662068800

Category: Internet & Web

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