Usacomplaints.com » Dating » Complaint / Review: BrideSave.com - Return policy would n t be upheld by bad customer support and. #188529

Complaint / Review
BrideSave.com
Return policy would n't be upheld by bad customer support and

I slide in December and bought a red wedding dress. I named something representative after getting my dimensions. Since based on there dimension graph I'd purchase a dimension 12 gown to go over how big the dress... I'm a dimension 6. The support representative assured me that the dimension 12 will be the dimension I'd purchase. Nevertheless the gown was badly attached and did not match. The bead and cut work of the bodice weren't actually mounted on the dress yourself in some places. If changed to suit my size 6 body infact it had been therefore big it'd damage the appearance of all of the bead-work.

Plus, I'd to pay for one more $65.00 delivery charge to place a hurry about the gown because the anticipated ship day was mid-March (my day was March 25). Mid-February spending the additional $65.00 created the speed shipping day. I settled the additional $65.00 and also to my shock I obtained the gown within fourteen days (late December). That informs me the gown already hung within the factory and did not require the additional $65.00 rush shipping charge.

I approached bridesave.com the night I received the gown (inside the return policy 2 business-day time period). They offered me choices to appear into and responded in an extended mail and explained to tell them. I approached gown stores within independent modification places and my hometwon. The gown might contact possibly since it was must be drawn in many dimensions and therefore big or since I bought it online. Bridesave.com was named by me plus they would not take that I needed to come back the gown. I realized that I really couldnot return the slide and I'd possess a 15% restocking charge. That wasnot an issue, however they would not I'd like to return the marriage gown because it was previous 2 business days since I have had received the gown despite the fact that I'd approached them your day I obtained the gown to tell them it was LARGE and that I wasnot happy.

Buyer avoid bridesave.com. The item wasn't in top quality and also the gown would not be returned by the organization despite the fact that I had been inside the period of time they express returns will be accepted by them.

WOMEN... Your entire day is also unique to spend it on an unprofessional online organization that doesn't offer exemplary customer support and certainly will con the customer.

An extremely unhappy client,

Lorrie


Offender: BrideSave.com

Country: USA

Category: Dating

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