A report was filed with California Casulty in Jan. 2011. There was a break in/robbery at my home. It was reported to police. I have been compliant to all information requested in this matter. I am very dissatisfied with this company. They have had an attorney investigate this matter. I am being asked for the same information over and over. This matter should ahve been resolved quickly. I paid the insurance in full at the time of puschase in good faith, however; now that a claim has been filed they are refusing to take any action to rectify the situation except to contact an attorney to investigate. My house was broken into, I was robbed, many items were stolen and receipts were given for the majority of the items. They continue to make this extremely difficult and stressful on me and my family. I assumed when this policy was purchased, if a claim was filed for any of the reasons written in the policy, the company expedite the claim in a timely matter and not turn it over to an attorney to be investigated.
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