Purchased the Lifesmart Fireplace Heater Nov 17 from ABC Vacuum, aka Clear Air Shopping.in January I noticed the unit would NOT turn on / off as it should and the cord would be extremely 'hot' after unit had ran awhile.
Initially I did receive responses from Customer Service, however as I kept pushing the issue to have the unit repaired or replaced, I now do NOT get any responses. I have placed complaints with the BBB and the FTC.
I did learn that SNSAM Lifesmart Products is NOT a member of the BBB!
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