We contracted Russell Johnson of 'DFW Budget Fence and Patio' to have Automated Door for our backyard in July. We paid him $2000.00 in advance for this job. After we gave the money it was very hard to get documents from him to get our ACC approved. With a lot of emails and calls and text as a follow up we recieved the documents from him. We got ACC approved by Sept 26.
After that I have called Russell several times, emailed and texted too, but he never did our job - only sometimes he responded.
Oct 13 I wrote a text to Russell to cancel the contract and return our money $2000.00 back. I have written him the same text again later and also called him but he does not picks up his phone.
I have heard from 2 other neighbors in Coppell that Russell has taken money from them too and has never done their job and does not replies back.
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