Usacomplaints.com » Construction & Repair » Complaint / Review: Carlton Pools - Does not stand behind their product. #753132

Complaint / Review
Carlton Pools
Does not stand behind their product

We'd a tangible pool created summer time of 2004. Cost was $31,228.00 and we paid money. It included a "Limited Lifetime Transferable Warranty" that was among the factors we selected Carlton and of course their swimming quality assessment data recording they provide broad shoulders & sidewalls, heavy ice supports, heavy shotcrete at tension factors and 4000 psi licensed cement. The 2nd period breaks began erupting through the swimming. We named to record these difficulties with David without any follow-up on Carltons finish. It got countless telephone calls to ultimately get anyone to emerge to examine. Lastly, a couple of years later they arrived, determined it was a poor order of cement so that they were likely to jackhammer it out and change it. They did also it began breaking again the following period. We've named an incredible number of occasions with no one ACTUALLY calls us back. A guy did emerge this summer one day and attempted to caulk a few of the breaks about the steps; nevertheless, he just did some of the breaks on top stairs also it looks TERRIBLE. You will find plenty of these through the whole share. We're therefore unhappy that people selected Carlton to construct our swimming and would really like nothing much better than to possess it set and keep. We get excessively fed up with calling several times per week requesting anyone to please return our phone and determine what do-do about that. I'd not suggest Carlton to anybody. They do not stay behind the things they market or place in writing.


Offender: Carlton Pools

Country: USA

Category: Construction & Repair

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