Usacomplaints.com » Construction & Repair » Complaint / Review: Buy Magic Mesh - Deceptive practices, steep overcharging, and processing credit card charge without prior approval. #744991

Complaint / Review
Buy Magic Mesh
Deceptive practices, steep overcharging, and processing credit card charge without prior approval

The website presents you with successive offers to upgrade and order additional products. I accepted a $5.00 upgrade to a sturdier mesh and declined all others. I should have been charged $19.95 for the one mesh panel I ordered plus $5.00 for the upgrade and $7.95 for the P&H, a total of $32.95.instead, before having a chance to review and authorize the order, I received a confirmation page for 2 "deluxe" products @$59.90 and P&H for $31.80, for a total of $91.70! I was unable to cancel it, there is nowhere on the website to do that and no email to write them. Their Customer Service, for which there is a tel. No., is closed on weekends, when I placed my order. I imagine this company's aggressive tactics pay off, as some people don't go through the trouble and time consuming effort of trying to cancel the order due to the additional charges. I will now have to try remember and try to do this over the phone on a weekday.



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