I came across this website after having my own dealings with RALPH MURRIETTA with NATIONAL SHUTTERS but also does business under ROYALITY SHUTTERS. He came to my home 9 when I called DuraShutters for an estimate. He showed me 1 product which I didnt like at all. He then asked me if I was certain I did not like this product, when I said I was certain, he brings out other products which he said was from his own business. This should have been my warning as to his ethics. I loved the product and the price he gave me. He even went as far as to install 1 window prior to any down payment to see if I liked it. Again i loved the window. Then my headache began. I gave him $3000.00 half of my order cost. 2 weeks after getting my $3000.00 he calls me to tell me my check was nsf, i called my bank and they dissagreed, and said that there has been no hit on my account and that my check for 3000.00 had not even cleared my account. I called him and he said that there must be a confusion and that he would need a money order/cashiers check before placing my order. So I mailed him a cashiers check for $3000.00.3 days after he cashed the check did my bank call me and ask me if I new a man by the name of RALPH MURRIETTA? We talked for a while and I then found out that the bank clerk accidently paid him from the banks fund on 9-10. That they need to speak to him immediately to get their $3000.00 back. Keep in mind he now has $6000.00- 3000 from the bank and 3000 from me. I called him to tell him and he said he would call them to clear it up. It is now 10 months later and he has never given the money back to the bank. As for my shutters. He gave me every excuse why they did not arrive. They didnt get shipped from china, they didnt come to the port... OMG I dont even remember all the rediculous excuses I got. The idiot even offers me my money back via email since he said that him and I are not ment to business together, I completely agree with him since then I have not heard from him again. I have taken him to small claims court and won - he didnt show up. This man is a living nightmare. If you want missery in your life... Then do business with this man, otherwise stay clear. This is note a false accusation. Also be ware that him and his son have the exact same name, so he plays games with that. He is senior and the son is of course the junior. Ralph sr is about 5'5" 250 # whereas his son is 19 years old tall and slender. He even used his sons name to run his bank accounts through so when the bank then takes him to court, they actually are having to deal with the son. What a horrible man and father.By the way he has moved from the buena park address... She could now be in your neighborhood. If you run across him, let me know, im looking for my $3000.00 plus interest
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