My father ordered a Redi-Set-Go off the infomercial. Buy one get one free for 2 payments of $19.95. They didn't tell him his total costs nor did they inform him about the OUTRAGEOUS shipping charges. Turns out that they shipped him TWO SETS for a total cost of $139.60!
$79.80 for two sets (which he didn't order 2 SETS)
$29.90 S&H/SET = $59.80 for both SETS which were shipped in one box that UPS quotes at $18
AND the "FREE" unit doesn't come with anything that the first one comes in.
Don't be fooled. These things are tiny as $hit. Useless cookers for anyone other than a single person or a couple kids. Which is why they probably ship them in sets. Cause they know that the first one isn't big enough to feed anyone. I wish my father had consulted me prior to ordering this piece of cr@p. Thats old people for you. The company never sent us a receipt nor did they include a packing slip. Obviously intentionally. I emailed them and requested a receipt since they never included a packing slip and they replied with tracking information. So I replied again and told them that I wanted a RECEIPT and I never asked for tracking info since obviously as I said, the package had already arrived without the receipt. I then followed my reply with a clear demand for a RECEIPT just to make it clear. Now, today I received another reply by completely someone else stating, "As per your request, we are sending you the breakdown of your order for your reference". This is clearly not a receipt though, and I don't remember asking for a breakdown of my order. WTF is wrong with this company?!
We'll be calling the credit card company and reporting this, since this is not what we ordered. It's a shame that my father is probably going to lose on the $30 shipping for the one he did order though and also the return shipping. The GT Express / Redi-Set-Go company is a SCAM. BEWARE! There are tons of other online complaints about outrageous S&H, a "defective" forceful automated ordering system and other BS orders. None the less, all shady business practices.
0 comments