Usacomplaints.com » Construction & Repair » Complaint / Review: Rhino Distributing - Made false claims in order to gain access to my home. #647828

Complaint / Review
Rhino Distributing
Made false claims in order to gain access to my home

First two young employees knock on the door. They claim they will clean the carpets for free, as long as I tell my friends and neighbours I like the job the vacuum cleaner (Kirby) did. They say, I know you don't want one, but you can get this done for free. I asked what the catch was. No catch, they just need to fill their quota for the day. I ask, no sales pitch? They said no, and it would only take 30 minutes. So then a different person, a salesperson arrives to vacuum and clean one room. One hour later he is still telling me about the features of the product - which I don't care about anymore, I am so annoyed he is not getting on with the job. So you get a minimum one hour sales pitch. It was obnoxious. The product itself is great - if you want to pay over a grand for a vacuum cleaner.

He never finished the job, as two hours later he was still trying to sell me the unit, and hadn't actually started cleaning the carpets, and I asked him to leave.

My neighbour got the same routine, except he was at her house for almost 3 hours. Her quote for the unit was about 1,200, whereas mine was 2,000, from a bogus original price of 2,700. What is that, a random quote generator you are using? Nice try Rhino.

This was such a hard-sell situation, when I was told there would be no sales pitch, and in and out in 30 minutes. Rhino completely misrepresented themselves in order to gain access to my home and make it difficult for me to kick them out. Very sleazy.


Offender: Rhino Distributing

Country: USA   State: Washington

Category: Construction & Repair

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