I called Precision Overhead Garage Door Service from their spiffy ad in the yellow pages. The guy came out, and after a 15-second "examination" of the door, told us that we needed $1000 of work on our garage door, which would include new drums, springs, rollers, and a new opener. I asked if there were any intermediate repairs or adjustments he could do instead of a "rebuild" as he called it, and he said no, and added that our door was dangerous, illustrating it vividly with what could happen if a child was caught under the closing door, etc. When I asked him for a detailed, itemized estimate of the work he said we needed, he provided instead a one-line, hand-written "quote" on the service call invoice for a "rebuild." I told him we had to think about it, as this was a far greater cost than we had anticipated, and he pressured me to "get it done today, " otherwise he'd have to charge me the $49 service charge just for the pleasure of having him visit. I paid him his service charge, and he left, having done no work whatsoever on my garage door.
I then went to the internet and did some research, and found on this site and others that Precision is infamous for overcharging and for claiming that work needs doing that does not, so we got a referral to another company from friends and got a second opinion. I didn't tell the guy from the second company what I had been told by Precision, just that the garage door needed fixing, and to let me know if work needed doing that would cost more than his service call fee. Twenty minutes later, the technician from the second, company knocked on the kitchen door to say he was finished repairing and adjusting the door, that all the parts looked fine, and now my garage door runs beautifully with *no new parts* and for more than $900 less than the Precision technician insisted I needed to spend.
Precision Overheard Garage Door Service are a bunch of unmitigated SCHEISTERS.
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