Usacomplaints.com » Construction & Repair » Complaint / Review: Mr Rooter - Poor Customer Service - NO communication!. #523344

Complaint / Review
Mr Rooter
Poor Customer Service - NO communication!

March 20 my sewage line was treated with about 6 foot of origins from my pine (today actually, I purchased my home in March 'July.) I paid $9100 to possess MR. ROOTER (bits of Sh%#) emerge, set approximately 30-ft of lining in, plus they "set it" having a guarantee. (Long story short...)

Oct 20..."Happy 1 Year Anniversary!" you know what... Origins are back @ 20 foot, sewage must be re-covered again. They arrived, explained it had been under guarantee (duh), and stated somebody might return to me Friday... Which was 2 days ago. I simply called again and quit a note for Scott the mgr to contact me. The final moment I named, Wed, I had been informed that somebody might contact me quickly. Exactly what the heck is "quickly" for them? I am attempting to have patience, nevertheless itis wearing thin. (702-457-5191, feel liberated to contact them.) Plus they also explained getting out the pine would not have created a diff.

Present:

This Can Be A today "guarantee repair." It started on October 19@ about 7:30pm... However not fixed. I eventually got a phone from Scot and talked n / him in Nevada with this past Friday and it has was really rude and curt. It was all AFTER contacting Anthony, in La (above Scott.) I'd requested Scott, since I have have experienced to take some time out-of OUR evening, my loved ones and might work to create each one of these calls and also to get anyone to contact... Could somebody pay me, in the end, it has been happening to get a year (off n' on...) & 00 (paid Oct.)

* Scott's response was: "I'm-Not likely to spend one to repair your condition."

Exactly What A wonderful consultant of the organization... NOT

~

Feel free to create and convey your emotions! I've. =)

~

"cory. [email protected]" ; "John. [email protected]" (Current Operator at Mr Rooter)


Offender: Mr Rooter

Country: USA
Site:

Category: Construction & Repair

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