Usacomplaints.com » Construction & Repair » Complaint / Review: Nicor - Shut Off. #472300

Complaint / Review
Nicor
Shut Off

Our name is Talisha along with a single-mother of five. Our earliest is definitely an eleven-year old woman, a nine-year old boy, a six-year old boy. I've a handicapped four-year old child and last although not least my four-month old infant girl. I'm creating this notice to request aid. I'm going to shed my house due to a superb Nicor gas bill.

It began about 2 yrs before after I requested LIHEAP. I had been authorized to get a cost towards my statement. The following month I didn’t get a statement. 3 months later I named Nicor and questioned when they might send a bill to ensure that I really could see my consideration and create a cost, I had been informed that I'd obtain one within the email but nonetheless didn’t get a statement.

Twelve months after LIHEAP created that cost I requested help again but was informed from LIHEAP that I'd to truly have a present statement. I told them that Nicor hadn’t delivered one previously year given that they used a credit to my bill.

The LIHEAP consultant named the gasoline business while I had been there in the LIHEAP office and required my bill info but was informed that anything was wrong using the meter and they would need to emerge and browse the meter. I had been directed to come back to LIHEAP following a specialist found browse the meter after which following the new statement came which Nicor mentioned could be as much as fourteen days. No body actually arrived and browse the meter. I had been subsequently not able to obtain help for that Nicor bill due to the contract towards the LIHEAP plan and also the proven fact that I however wasn’t delivered a statement.

In December I obtained a -notice-, not really a statement from Nicor declaring they needed to switch off the gasoline, trade the meter and also have it examined for precision subsequently recover support and perform a security examination, this could occur before April.in March Nicor fuel arrived and eliminated the meter and turn off my support without rebuilding them. At that time my child had been already created and was early, it had been cold exterior and there is no caution or virtually no time to organize for dwelling without gasoline.

After contacting Nicor repeatedly and being informed that there's nothing that may be completed until I create a cost entirely of a sum they were not able to provide me due to an incorrect meter. I had been subsequently delivered two charges a statement for $5605.62 and another for $4,385.51. I didn’t understand what to do this I had been informed to get hold of the Illinois Commerce Commission to obtain aid and document a criticism. I obtained a notice from ICC stating they talked to Nicor and my problem was solved or satisfactorily described, that was false. I subsequently delivered to LIHEAP using the fresh expenses to use for aid and that I was to pay for support costs to be granted. I had been authorized for cost in May which quit the statement around $2900.

I approached Nicor in- May to get the statement for that present balance due after funds have been created to ensure that I will make funds on my consideration after I was subsequently informed the statement has become more than $6000. I questioned why was the statement was greater if funds have now been created following the support was turn off and was informed they made preparations towards the consideration they got back. When I described the problem towards the consultant I had been handled as though it had been my problem the meter was shattered.

Today I'm in threat of being desolate as a result of this statement. Please assist or guide me within the correct path to solve this issue. I've obtained a-5 day notice since the property expert has ceased funds towards the landlord. Just how can my loved ones and that I be disciplined to get a error for the kids? Just how can they not bill me for 2 decades and inform me anything is incorrect using the meter and anticipate me to pay for 2 yrs entirely or no support that's absurd plus they have to be set to some end. I've read of numerous others that great same problems as myself. Today the statement is really beyond control no body really wants to help me. I've approached all kinds of companies that state to provide homeless prevention plans along with other applications that state they can’t aid. I don’t understand which approach to take or who to get hold of that will assist. Please help me!!!


Offender: Nicor

Country: USA   State: Illinois

Category: Construction & Repair

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