Usacomplaints.com » Construction & Repair » Complaint / Review: Window World of DC - Customer service. #439877

Complaint / Review
Window World of DC
Customer service

I've had the TOUGHEST experience actually with screen world of dc. To begin with they state the market a 189 screen mounted, thats a rest. Yes sure they'll do the installation for 189 however, you gotta understand this which (you've to obtain the ext. Lean and reduced/e argon gas and every other choices more $) and also the 189 is their LOW-END window... So youre gonna be investing 300-400 per window. Okay to ensure that is not the poor information... Oh and also the revenue ppl will highlight evaluations and remarks from prior clients bragging concerning the organization but I believe thats complete bs possibly simply managed to get up themselves. The revenue ppl tell you "oh you will get a call-in a couple of days 3-5 in the many and somebody can come to calculate your windows"... Another REST. Nobody calls you. No body. You've to contact and virtually plead and protest for anyone to emerge. So when these ppl who function over there reply the telephone they've this perspective like why have you been calling me? Wuts your condition? Customer support actually really really hurts. The ppl who work-there should be unhappy its like your calling the morgue. You gotta be respectful, possess a grin inside your speech but a lot more like there furious that you simply named. Oh so when this measurer does contact you he does not speak English. Yes so you've really a difficult time attempting to talk and also the owner gets annoyed with you and shouts at you. Umm hi I am the client I ought to be upset not you. As well as the contractors do not speak Language which means you gotta contact work and undergo heck simply to talk. After all they talk limited simple Language. And I got no issue in the event you cannot speak Language but when I am spending you men a large number of bucks I should not need to undergo that to ask questions during mount.inexpensive windows inexpensive work a buddy explained. So that they claim 4-6 months from moment you sign a towards the period you receive mounted another rest. Got a few months. It was a headache mismeasures, purchase was not positioned properly, oh the vehicle in the manufacturer did not provide the windows blah blah blah excuses reasons. Plus they talk about their lifetime all-inclusive guarantee. Yes should you contact and protest 10 occasions and endure their terrible customer support. Should you ever contact them-they'll say I have to have a concept we will contact you back... Yes next year. I'd to generate for their workplace only for them to hear me after I had a guarantee problem so when I simply wished to understand what da heck is getting such a long time for you men to contact a person back. Search easily was not so upset using their item, support, and simply how they handle ppl I'dnot be losing my time placing this up. I simply don't need other people to-go through this headache simply because they claim there excellent but there not.


Offender: Window World of DC

Country: USA   State: Virginia   City: Chantilly

Category: Construction & Repair

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